Returns & Exchanges

At POR-15, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn and unwashed items with original tags attached. If your purchase isn't a perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; make sure to obtain a receipt for tracking purposes until your return is processed.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days.